NEW!!! Credit / Debit card payment!!! Mount Pleasant Power System now offers our customers the convenience of paying their bill via the Internet, by phone, or at the office by credit or debit card transaction.
Billing Mount Pleasant Power System mails statements to its customers on a monthly basis. The due date of the bill will always be the 15th of the month and will be clearly marked on the statement. Customers will typically receive their statement in the mail 10-15 days prior to the due date. Failure to receive a statement does not release customer from payment obligation.
Bills not paid by the due date will be assessed a late payment penalty of 5% of unpaid balance + $3.00 late notification fee. Unpaid balances exceeding $20 are subject to disconnection if not paid by the 24th day of the month.
Payment Extensions If arrangements are made prior to disconnect date, Mount Pleasant Power System offers due date extensions up to the 30th of the month for a fee of $30.
Bills may be paid as follows
• In Person – 123 North Main Street, Mount Pleasant, TN 38474
• By Mail - P.O. Box 186, Mount Pleasant, TN 38474
• Night Deposit Box - Front side of the office at 123 North Main Street
• By Automatic Bank Draft
• Online
• By Telephone (during business hours only) – (931) 379-3233
Bank Draft Payment Plan MPPS customers may elect to participate in the automatic bank draft payment plan. This plan will draft the amount due on your monthly billing statement from your checking or savings account on the 10th day of the month. If the 10th falls on a weekend, the draft will occur the following Monday. You will continue to receive a statement each month, but it will be marked “Paid By Bank Draft.”
Levelized Billing Plan Levelized Billing is a modified Budget Billing process that provides a continually adjusted bill each month for a customer based on their most recent one year history. With Levelized Billing, the monthly bill amount will automatically be recalculated each month based on a one year previous window. A separate calculation is made on each service. A safety factor has been implemented to keep a customer’s Levelized Bill from jumping too much from one month to the next. Because the monthly charge is readjusted each month, there is no provision for creating and rolling over budget periods, generating variance reports and settling the end of period differences as is required for regular budget billing.
Fees/Charges
• Service Connections - $25.00
• Return Check Charges - $25.00 if picked up before notification letter is sent, $50.00 thereafter
• Reconnection Charge - $25.00 (during office hours), $100.00 (after hours)
